I’m extremely satisfied with my experience with your company..
I believe there was one rep who answered whenever I called. Unfortunately I don’t recall her name. She was pleasant, courteous and was always able to help me. It’s significant to note that having a person answer your phone as opposed to an automated system is a significant asset to you connection to your customers.
Brian was very knowledgeable, thorough in the inspection and explanations of the work. He listened to my questions patiently & answered them directly. He was readily available & made himself available after normal working hours to answer my questions.
Your crew was great! They are hard workers; very thorough and neat. They had to work in a pretty tight crawl space & were persistent in getting the encapsulation lining under the obstacles in that space. All of them were courteous & willing to make sure I was satisfied with the work. They conveyed a sense of wanting to do the job right.
Everything was completely cleaned up both inside & outside.
From my first phone contact with your company, through the appointment scheduling process with phone & email confirmation and reminders, Brian’s thoroughness with the inspection, explanation of the recommended measures, prompt and complete proposal as well as his availability, I was impressed with your professionalism. None of the other contractors came close. Your website is great. The available videos explaining the energy saving measures is a real plus. Your company had very god customer reviews.